Privacy Policy
1. Who we are
Tokspire is a TikTok Shop growth agency serving DTC and e-commerce brands. This website may collect information from prospective clients and clients who choose to contact us or complete an onboarding form.
2. Information we may collect
- Contact details such as name, business email and phone/WhatsApp number.
- Brand information such as website, target market and TikTok Shop status.
- Commercial qualification information such as approximate GMV, creator/sample budget, ad budget and growth challenges.
- Information you voluntarily provide in free-text fields.
- Technical website information if analytics, cookies or server logging are enabled at launch.
3. How we use information
We may use submitted information to respond to inquiries, assess service fit, prepare strategy discussions, provide agreed services, maintain business records, improve our processes and comply with legal obligations.
4. Client and creator privacy
Tokspire should not publicly expose client names, creator identities, email addresses, customer/order information, payment information or private chat details without appropriate permission. Screenshots used as proof should be anonymized, blurred or cropped where necessary.
5. Service providers
Depending on the final website setup, information may be processed by hosting, CRM, email, booking, analytics, form or cloud providers. The final policy should name or categorize the actual providers used at launch.
6. Retention
Information should be retained only for as long as reasonably needed for the purpose it was collected, contractual/business record needs, dispute handling and applicable legal obligations.
7. Your rights
Your rights depend on where you are located and which privacy laws apply. These may include rights to request access, correction, deletion, restriction, objection or portability. Add the correct process and legal basis after reviewing the final operating jurisdictions.
8. Cookies and analytics
Tokspire may use analytics, advertising or measurement technologies where appropriate. Where consent is required, those technologies should only be activated after the relevant consent has been obtained.
9. Contact
For privacy enquiries, use the contact details provided by Tokspire through its official website or client communications.